Course Catalog
Maximizing Team Results
Code: Max Team Res
Duration: 1 Day
$200 USD


There are three elements critical to a team's success: a shared sense of purpose, people skills, and process skills. In this course, you'll explore how each of these elements contributes to getting the most from your team. You'll also learn about the benefits of crafting a team purpose statement, having processes in place to analyze problems and make decisions, and using active listening and questions to improve communication.

Virtual short courses do not include materials or headsets.


This course is available in the following formats:

Virtual Classroom

Duration: 1 Day

Call 800-798-3901 to enroll in this class!

  • The characteristics of high-performing teams
  • How to guide your team through the four-step high-performance model
  • How to formulate a team purpose statement
  • Tips for overcoming common problems teams encounter

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1. Introduction

  • Types of Teams
  • The Successful Team
  • What Is a High-Performance Team?

2. High-Performance Team Model

  • Phases of Development
  • Breakthrough Point

3. Team Purpose

  • Defining Team Purpose
  • Outcome
  • Measurement
  • Timeframe
  • Team Purpose Statement

4. People Skills

  • The Importance of Good Communication
  • Active Listening
  • The Decision-Making Process

5. Process Skills

  • Effective Teams Establish and Follow Processes
  • Problem Analysis
  • The Decision-Making Process

6. Rules of Conduct

  • Team Rules of Conduct
  • Creating Rules of Conduct

7. Dealing with Team Problems

  • Problem-Solving Process
  • Common Team Problems and Possible Solutions

8. Team Roles and Responsibilities

9. Motivating the Team

  • Motivation and High-Performance Teams

Will Be Updated Soon!
Will Be Updated Soon!

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