Product Support Expert #:

This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
Agile Software Development Concepts	Third Party / Custom	AGILE
Deploying Physical or Virtual Hosted Cloud Computing Resources	Third Party / Custom	CLOUD
Experienced Technical Writing	Third Party / Custom	TECHW
IBM Case Foundation (Formerly FileNet BPM) 5.0: Process Design	IBM	F145G
IBM Case Foundation 5.0: Administration	IBM	F144G
IBM Case Foundation 5.2.1: Administration	IBM	F247G
IBM Case Manager 5.2: Build and Migrate a Solution	IBM	F212G
IBM Case Manager 5.2: Security	IBM	F216G
IBM Certified Instructor Certification	IBM	IBMCI
IBM File Net Training and Support	Third Party / Custom	FILEN
IBM FileNet Content Manager 5.2: Implementation and Administration	IBM	F115G
IBM FileNet P8 5.0: Prerequisite Skills using Workplace XT	IBM	F141G