Course Catalog
AMA2238 Management Skills for New Managers
Code: AMA2238
Duration: 2 Day
$2795 USD

OVERVIEW

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

DELIVERY FORMAT

This course is available in the following formats:

Virtual Classroom

Duration: 2 Day
Classroom

Duration: 2 Day

CLASS SCHEDULE

Delivery Format: Classroom
Date: May 20 2024 - May 21 2024 | 09:00 - 17:00 EST
Location: ATLANTA, GA
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Sep 09 2024 - Sep 10 2024 | 09:00 - 17:00 EST
Location: ATLANTA, GA
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Nov 18 2024 - Nov 19 2024 | 09:00 - 17:00 EST
Location: ATLANTA, GA
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: May 06 2024 - May 07 2024 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Jul 08 2024 - Jul 09 2024 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Aug 21 2024 - Aug 22 2024 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Sep 17 2024 - Sep 18 2024 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Oct 28 2024 - Oct 29 2024 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Apr 01 2024 - Apr 02 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: May 09 2024 - May 10 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Jun 20 2024 - Jun 21 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Jul 15 2024 - Jul 16 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Aug 08 2024 - Aug 09 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Sep 18 2024 - Sep 19 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Oct 24 2024 - Oct 25 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Nov 25 2024 - Nov 26 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Apr 10 2024 - Apr 11 2024 | 09:00 - 17:00 EST
Location: SAN FRANCISCO, CA
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Jun 03 2024 - Jun 04 2024 | 09:00 - 17:00 EST
Location: SAN FRANCISCO, CA
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Jul 29 2024 - Jul 30 2024 | 09:00 - 17:00 EST
Location: SAN FRANCISCO, CA
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Oct 10 2024 - Oct 11 2024 | 09:00 - 17:00 EST
Location: SAN FRANCISCO, CA
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Jun 06 2024 - Jun 07 2024 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Aug 05 2024 - Aug 06 2024 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Sep 30 2024 - Oct 01 2024 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2795

Delivery Format: Classroom
Date: Nov 06 2024 - Nov 07 2024 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Apr 15 2024 - Apr 16 2024 | 11:00 - 19:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Apr 25 2024 - Apr 26 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: May 07 2024 - May 10 2024 | 14:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: May 16 2024 - May 17 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: May 28 2024 - May 29 2024 | 11:00 - 19:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Jun 03 2024 - Jun 04 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Jun 10 2024 - Jun 11 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Jun 24 2024 - Jun 25 2024 | 11:00 - 19:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Jul 09 2024 - Jul 10 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Jul 18 2024 - Jul 19 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Jul 29 2024 - Jul 30 2024 | 11:00 - 19:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Aug 15 2024 - Aug 16 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Aug 26 2024 - Aug 27 2024 | 11:00 - 19:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Sep 05 2024 - Sep 06 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Sep 17 2024 - Sep 18 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Sep 26 2024 - Sep 27 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Oct 07 2024 - Oct 10 2024 | 14:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Oct 17 2024 - Oct 18 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Oct 28 2024 - Oct 29 2024 | 11:00 - 19:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Nov 06 2024 - Nov 07 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2795

Delivery Format: Virtual Classroom
Date: Nov 14 2024 - Nov 15 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2795

GOALS

Your Role as Manager

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management
  • Conducting a self-audit on performance management

SLII ® - The Art of Influencing Others

  • Practicing having effective and more frequent conversations with your direct reports
  • Increasing your flexibility and adaptability to lead a diverse workforce
  • Using a variety of leadership styles to accelerate team members’ completion of their goals/tasks

Coaching for Performance

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviors in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Identifying managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Describing the phases of effective delegation
  • Practicing delegation discussion

ADDITIONAL TAKEAWAYS:

  • Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awareness
  • A process for coaching behavioral challenges and conducting a delegation discussion
  • A self-reflection worksheet on business ethics
  • Performance alignment conversations
  • An AMA digital asset on motivation and delegation
  • A motivational climate worksheet
OUTLINE

LESSON ONE

  • Identify the Qualities of Effective Management
  • Identify Managers’ Roles and Responsibilities
  • Describe the Steps of Effective Performance Management
  • Use SMART Goals and Feedback for Managing Performance
  • Conduct Performance Alignment Discussions

LESSON TWO

  • Define Leadership Effectiveness
  • Identify the Three Skills of an SLII Leader
  • Describe Employee Development Levels, and Match the Appropriate Leadership Style

LESSON THREE

  • Practice Having Effective and More Frequent Conversations with Your Direct Reports
  • Increase Your Flexibility and Adaptability to Lead a Diverse Workforce
  • Use a Variety of Leadership Styles to Accelerate Team Members’ Completion of Their Goals/Tasks

LESSON FOUR

  • Structure an Effective Delegation Conversation
  • Describe Different Types of Coaching
  • Use the Two-Minute Challenge for Coaching Discussions
  • Use the AMA GUIDE to Managerial Coaching

LESSON ONE

  • Identify the Qualities of Effective Management
  • Identify Managers’ Roles and Responsibilities
  • Describe the Steps of Effective Performance Management
  • Use SMART Goals and Feedback for Managing Performance
  • Conduct Performance Alignment Discussions

LESSON TWO

  • Define Leadership Effectiveness
  • Identify the Three Skills of an SLII Leader
  • Describe Employee Development Levels, and Match the Appropriate Leadership Style

LESSON THREE

  • Practice Having Effective and More Frequent Conversations with Your Direct Reports
  • Increase Your Flexibility and Adaptability to Lead a Diverse Workforce
  • Use a Variety of Leadership Styles to Accelerate Team Members’ Completion of Their Goals/Tasks

LESSON FOUR

  • Structure an Effective Delegation Conversation
  • Describe Different Types of Coaching
  • Use the Two-Minute Challenge for Coaching Discussions
  • Use the AMA GUIDE to Managerial Coaching
LABS

Will Be Updated Soon!
Will Be Updated Soon!
WHO SHOULD ATTEND

Managers with one to three years of experience who are seeking additional management training.

PREREQUISITES

None