Course Catalog
AMA2238 Management Skills for New Managers
Code: AMA2238
Duration: 2 Day
$2895 USD

OVERVIEW

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

DELIVERY FORMAT

This course is available in the following formats:

Virtual Classroom

Duration: 2 Day
Classroom

Duration: 2 Day

CLASS SCHEDULE

Delivery Format: Classroom
Date: Sep 10 2026 - Sep 11 2026 | 09:00 - 17:00 EDT
Location: ATLANTA, GA
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Dec 14 2026 - Dec 15 2026 | 09:00 - 17:00 EDT
Location: ATLANTA, GA
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Sep 21 2026 - Sep 22 2026 | 09:00 - 17:00 CDT
Location: CHICAGO, IL
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Oct 26 2026 - Oct 27 2026 | 09:00 - 17:00 CDT
Location: CHICAGO, IL
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Dec 10 2026 - Dec 11 2026 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Feb 03 2027 - Feb 04 2027 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Sep 16 2026 - Sep 17 2026 | 09:00 - 17:00 EDT
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Oct 21 2026 - Oct 22 2026 | 09:00 - 17:00 EDT
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Nov 19 2026 - Nov 20 2026 | 09:00 - 17:00 EDT
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Dec 16 2026 - Dec 17 2026 | 09:00 - 17:00 EDT
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Jan 07 2027 - Jan 08 2027 | 09:00 - 17:00 EDT
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Feb 08 2027 - Feb 09 2027 | 09:00 - 17:00 EDT
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Mar 04 2027 - Mar 05 2027 | 09:00 - 17:00 EDT
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Sep 28 2026 - Sep 29 2026 | 09:00 - 17:00 EDT
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Nov 04 2026 - Nov 05 2026 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Dec 07 2026 - Dec 08 2026 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Jan 14 2027 - Jan 15 2027 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2895

Delivery Format: Classroom
Date: Mar 08 2027 - Mar 09 2027 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Aug 24 2026 - Aug 25 2026 | 11:00 - 19:00 EDT
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Sep 03 2026 - Sep 04 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Sep 15 2026 - Sep 16 2026 | 10:00 - 18:00 EDT
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Sep 24 2026 - Sep 25 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Oct 07 2026 - Oct 08 2026 | 10:00 - 18:00 EDT
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Oct 15 2026 - Oct 16 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Oct 26 2026 - Oct 27 2026 | 10:00 - 18:00 EDT
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Nov 12 2026 - Nov 13 2026 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Nov 23 2026 - Nov 24 2026 | 10:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Dec 08 2026 - Dec 09 2026 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Dec 17 2026 - Dec 18 2026 | 10:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jan 07 2027 - Jan 08 2027 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jan 19 2027 - Jan 22 2027 | 14:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Feb 02 2027 - Feb 03 2027 | 10:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Feb 11 2027 - Feb 12 2027 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Feb 22 2027 - Feb 23 2027 | 10:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Mar 15 2027 - Mar 16 2027 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Nov 02 2026 - Nov 10 2026 | 14:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jun 16 2027 - Jun 17 2027 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Mar 02 2027 - Mar 11 2027 | 14:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2895

GOALS

Your Role as Manager

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management
  • Conducting a self-audit on performance management

SLII ® - The Art of Influencing Others

  • Practicing having effective and more frequent conversations with your direct reports
  • Increasing your flexibility and adaptability to lead a diverse workforce
  • Using a variety of leadership styles to accelerate team members’ completion of their goals/tasks

Coaching for Performance

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviors in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Identifying managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Describing the phases of effective delegation
  • Practicing delegation discussion

ADDITIONAL TAKEAWAYS:

  • Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awareness
  • A process for coaching behavioral challenges and conducting a delegation discussion
  • A self-reflection worksheet on business ethics
  • Performance alignment conversations
  • An AMA digital asset on motivation and delegation
  • A motivational climate worksheet
OUTLINE

LESSON ONE

  • Identify the Qualities of Effective Management
  • Identify Managers’ Roles and Responsibilities
  • Describe the Steps of Effective Performance Management
  • Use SMART Goals and Feedback for Managing Performance
  • Conduct Performance Alignment Discussions

LESSON TWO

  • Define Leadership Effectiveness
  • Identify the Three Skills of an SLII Leader
  • Describe Employee Development Levels, and Match the Appropriate Leadership Style

LESSON THREE

  • Practice Having Effective and More Frequent Conversations with Your Direct Reports
  • Increase Your Flexibility and Adaptability to Lead a Diverse Workforce
  • Use a Variety of Leadership Styles to Accelerate Team Members’ Completion of Their Goals/Tasks

LESSON FOUR

  • Structure an Effective Delegation Conversation
  • Describe Different Types of Coaching
  • Use the Two-Minute Challenge for Coaching Discussions
  • Use the AMA GUIDE to Managerial Coaching

LESSON ONE

  • Identify the Qualities of Effective Management
  • Identify Managers’ Roles and Responsibilities
  • Describe the Steps of Effective Performance Management
  • Use SMART Goals and Feedback for Managing Performance
  • Conduct Performance Alignment Discussions

LESSON TWO

  • Define Leadership Effectiveness
  • Identify the Three Skills of an SLII Leader
  • Describe Employee Development Levels, and Match the Appropriate Leadership Style

LESSON THREE

  • Practice Having Effective and More Frequent Conversations with Your Direct Reports
  • Increase Your Flexibility and Adaptability to Lead a Diverse Workforce
  • Use a Variety of Leadership Styles to Accelerate Team Members’ Completion of Their Goals/Tasks

LESSON FOUR

  • Structure an Effective Delegation Conversation
  • Describe Different Types of Coaching
  • Use the Two-Minute Challenge for Coaching Discussions
  • Use the AMA GUIDE to Managerial Coaching
LABS

Will Be Updated Soon!
Will Be Updated Soon!
WHO SHOULD ATTEND

Managers with one to three years of experience who are seeking additional management training.

PREREQUISITES

None