Course Catalog
AMA2243 Making the Transition from Staff Member to Supervisor
Code: AMA2243
Duration: 2 Day
$2645 USD

OVERVIEW

In this high-impact, interactive seminar, we’ll help you avoid common pitfalls of your new status and responsibilities. You’ll learn the secrets of managing people and get all the essentials, from motivating direct reports and coaching to conflict resolution and legal compliance. With hands-on practice, you’ll have skills you can begin using right away. Plus a game plan that helps you start experiencing the benefits of your new role sooner.

DELIVERY FORMAT

This course is available in the following formats:

Virtual Classroom

Duration: 2 Day
Classroom

Duration: 2 Day

CLASS SCHEDULE

Delivery Format: Classroom
Date: Jul 27 2026 - Jul 28 2026 | 09:00 - 17:00 EDT
Location: ATLANTA, GA
Course Length: 2 Day

$ 2645

Delivery Format: Classroom
Date: Oct 22 2026 - Oct 23 2026 | 09:00 - 17:00 EDT
Location: ATLANTA, GA
Course Length: 2 Day

$ 2645

Delivery Format: Classroom
Date: Sep 03 2026 - Sep 04 2026 | 09:00 - 17:00 CDT
Location: CHICAGO, IL
Course Length: 2 Day

$ 2645

Delivery Format: Classroom
Date: Dec 07 2026 - Dec 08 2026 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 2 Day

$ 2645

Delivery Format: Classroom
Date: Jan 14 2027 - Jan 15 2027 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 2 Day

$ 2645

Delivery Format: Classroom
Date: Aug 24 2026 - Aug 25 2026 | 09:00 - 17:00 EDT
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2645

Delivery Format: Classroom
Date: Dec 01 2026 - Dec 02 2026 | 09:00 - 17:00 EDT
Location: NEW YORK CITY, NY
Course Length: 2 Day

$ 2645

Delivery Format: Classroom
Date: Aug 06 2026 - Aug 07 2026 | 09:00 - 17:00 EDT
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2645

Delivery Format: Classroom
Date: Nov 02 2026 - Nov 03 2026 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Jul 09 2026 - Jul 10 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Aug 06 2026 - Aug 07 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Aug 17 2026 - Aug 18 2026 | 10:00 - 18:00 EDT
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Sep 08 2026 - Sep 11 2026 | 14:00 - 18:00 EDT
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Sep 16 2026 - Sep 17 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Sep 29 2026 - Sep 30 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Oct 13 2026 - Oct 14 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Oct 26 2026 - Oct 27 2026 | 10:00 - 18:00 EDT
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Nov 23 2026 - Nov 24 2026 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Dec 07 2026 - Dec 08 2026 | 11:00 - 19:00 EST
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Dec 16 2026 - Dec 17 2026 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Nov 11 2026 - Nov 12 2026 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Nov 11 2026 - Nov 12 2026 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Jan 21 2027 - Jan 22 2027 | 09:00 - 17:00 EST
Location: Online
Course Length: 2 Day

$ 2645

Delivery Format: Virtual Classroom
Date: Jan 07 2027 - Jan 15 2027 | 14:00 - 18:00 EST
Location: Online
Course Length: 2 Day

$ 2645

GOALS
  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Develop legal awareness to act and behave in compliance with workplace laws
  • Adjust your behavioral style to give yourself a more winning edge
  • Discover the secrets to inspiring and motivating your direct reports
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time

 

OUTLINE

Setting Yourself up for Success

  • Understanding your new role as a supervisor
  • Making a change or letting go: Working with the three phases of change
  • Recognizing common challenges and pitfalls to avoid
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
  • Conducting a gap analysis to determine how to meet critical expectations

Developing Legal Awareness

  • Understanding basic equal employment opportunity (EEO) laws
  • Gaining legal awareness in all aspects of the performance cycle

Leveraging Your Personal Style

  • Understanding your own personal style and the styles of others through an assessment
  • Focusing on clues that can help pinpoint an individual’s personal style
  • Flexing your personal style to build more effective relationships

Motivating Others

  • Conducting an employee motivation analysis
  • Creating a motivating work environment based on each employee’s personal style

Managing Employee Performance

  • Setting SMART goals for yourself and others
  • Using a five-step model to train your employees
  • Giving and receiving supportive and corrective feedback

Delegating Work to Your Team

  • Creating a plan for delegation and using this process to assign key tasks
  • Overcoming your fears of turning over responsibility and authority

Handling Conflict with Ease

  • Knowing your conflict-handling styles
  • Developing the right conflict approach for each individual and situation

Managing Your Time

  • Applying the time priority model to workplace tasks
  • Managing and protecting your time to get more of the right things done

 

Setting Yourself up for Success

  • Understanding your new role as a supervisor
  • Making a change or letting go: Working with the three phases of change
  • Recognizing common challenges and pitfalls to avoid
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
  • Conducting a gap analysis to determine how to meet critical expectations

Developing Legal Awareness

  • Understanding basic equal employment opportunity (EEO) laws
  • Gaining legal awareness in all aspects of the performance cycle

Leveraging Your Personal Style

  • Understanding your own personal style and the styles of others through an assessment
  • Focusing on clues that can help pinpoint an individual’s personal style
  • Flexing your personal style to build more effective relationships

Motivating Others

  • Conducting an employee motivation analysis
  • Creating a motivating work environment based on each employee’s personal style

Managing Employee Performance

  • Setting SMART goals for yourself and others
  • Using a five-step model to train your employees
  • Giving and receiving supportive and corrective feedback

Delegating Work to Your Team

  • Creating a plan for delegation and using this process to assign key tasks
  • Overcoming your fears of turning over responsibility and authority

Handling Conflict with Ease

  • Knowing your conflict-handling styles
  • Developing the right conflict approach for each individual and situation

Managing Your Time

  • Applying the time priority model to workplace tasks
  • Managing and protecting your time to get more of the right things done

 

LABS

Will Be Updated Soon!
Will Be Updated Soon!
WHO SHOULD ATTEND

Newly-promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training. 

PREREQUISITES

None