Course Catalog
AMA2295 Successfully Managing People
Code: AMA2295
Duration: 3 Day
$2895 USD

OVERVIEW

Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.

DELIVERY FORMAT

This course is available in the following formats:

Virtual Classroom

Duration: 4 Day
Classroom

Duration: 3 Day

CLASS SCHEDULE

Delivery Format: Classroom
Date: Nov 07 2024 - Nov 08 2024 | 09:00 - 17:00 EST
Location: ATLANTA, GA
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Sep 05 2024 - Sep 06 2024 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Apr 08 2024 - Apr 09 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Jun 25 2024 - Jun 26 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Sep 12 2024 - Sep 13 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Nov 25 2024 - Nov 26 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Jun 24 2024 - Jun 26 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Oct 02 2024 - Oct 04 2024 | 09:00 - 17:00 EST
Location: NEW YORK CITY, NY
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: May 02 2024 - May 03 2024 | 09:00 - 17:00 EST
Location: SAN FRANCISCO, CA
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Aug 15 2024 - Aug 16 2024 | 09:00 - 17:00 EST
Location: SAN FRANCISCO, CA
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: May 23 2024 - May 24 2024 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Jul 15 2024 - Jul 16 2024 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Nov 14 2024 - Nov 15 2024 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Apr 02 2024 - Apr 03 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Apr 15 2024 - Apr 16 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: May 09 2024 - May 10 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: May 20 2024 - May 21 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jun 03 2024 - Jun 04 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jun 13 2024 - Jun 14 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jun 24 2024 - Jun 25 2024 | 11:00 - 19:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jul 08 2024 - Jul 11 2024 | 14:00 - 18:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jul 22 2024 - Jul 23 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Aug 08 2024 - Aug 09 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Aug 19 2024 - Aug 20 2024 | 11:00 - 19:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Sep 05 2024 - Sep 06 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Sep 17 2024 - Sep 18 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Oct 08 2024 - Oct 09 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Oct 24 2024 - Oct 25 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Nov 07 2024 - Nov 08 2024 | 09:00 - 17:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Nov 18 2024 - Nov 19 2024 | 10:00 - 18:00 EST
Location: Online
Course Length: 3 Day

$ 2895

GOALS
  • Appreciate How the Role of Manager Has Changed in Modern Times
  • Understand the Role of Values in Managing People
  • Adjust Your Management and Personal Styles to the Needs of Different
  • Situations
    Adopt the Approach Needed to Motivate Different People in Different
    Situations
  • Use Effective Feedback to Deal with Difficult People
  • Delegate Tasks in Ways That Develop Your People
  • More Effectively Resolve Conflict
  • Understand How Your Organization’s and Workgroup’s Culture Shapes the Behavior of the People with Whom You Work
  • Practice the Principles of Emotional Intelligence to Achieve Greater Effectiveness
  • Appreciate How Good Ethics Is Good Business
OUTLINE

1. The Experience of Being a Manager

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others

2. Values

  • Values and their impact on work life
  • How values can have productive and non-productive results
  • Identify value conflicts in yourself and in others

3. Personal Styles

  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioral clues to determine others’ personal styles
  • How to work more effectively with other personal profiles

4. Motivation

  • Employee motivation factors and their impact on behaviors and work settings
  • How to tailor your motivational efforts to individual employees and different situations
    Listening, Body Language, Giving Feedback, and Dealing with Difficult People
  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees

5. Conflict

  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations

6. Delegation

  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations

7. Understanding Organizational Culture and Subculture

  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture

8. Emotional Intelligence

  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy

9. Ethical Leadership

  • Identify your group’s values
  • Your vision for ethical leadership

10. Action Planning

  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans

1. The Experience of Being a Manager

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others

2. Values

  • Values and their impact on work life
  • How values can have productive and non-productive results
  • Identify value conflicts in yourself and in others

3. Personal Styles

  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioral clues to determine others’ personal styles
  • How to work more effectively with other personal profiles

4. Motivation

  • Employee motivation factors and their impact on behaviors and work settings
  • How to tailor your motivational efforts to individual employees and different situations
    Listening, Body Language, Giving Feedback, and Dealing with Difficult People
  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees

5. Conflict

  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations

6. Delegation

  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations

7. Understanding Organizational Culture and Subculture

  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture

8. Emotional Intelligence

  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy

9. Ethical Leadership

  • Identify your group’s values
  • Your vision for ethical leadership

10. Action Planning

  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans
LABS

Will Be Updated Soon!
Will Be Updated Soon!
WHO SHOULD ATTEND

Managers and individuals with management responsibilities whose success depends on managing people successfully through clear communication, a cooperative attitude, and commitment to shared goals.

PREREQUISITES

None