Course Catalog
AMA2295 Successfully Managing People
Code: AMA2295
Duration: 3 Day
$2895 USD

OVERVIEW

Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.

DELIVERY FORMAT

This course is available in the following formats:

Virtual Classroom

Duration: 4 Day
Classroom

Duration: 3 Day

CLASS SCHEDULE

Delivery Format: Classroom
Date: Nov 02 2026 - Nov 03 2026 | 09:00 - 17:00 EDT
Location: ATLANTA, GA
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Sep 01 2026 - Sep 02 2026 | 09:00 - 17:30 CDT
Location: CHICAGO, IL
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Dec 14 2026 - Dec 15 2026 | 09:00 - 17:00 EST
Location: CHICAGO, IL
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Jun 29 2026 - Jun 30 2026 | 09:00 - 17:30 EDT
Location: NEW YORK CITY, NY
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Sep 10 2026 - Sep 11 2026 | 09:00 - 17:30 EDT
Location: NEW YORK CITY, NY
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Nov 23 2026 - Nov 24 2026 | 09:00 - 17:00 EDT
Location: NEW YORK CITY, NY
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Jan 14 2027 - Jan 15 2027 | 09:00 - 17:30 EDT
Location: NEW YORK CITY, NY
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Aug 13 2026 - Aug 14 2026 | 09:00 - 17:30 PDT
Location: SAN FRANCISCO, CA
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Jul 13 2026 - Jul 14 2026 | 09:00 - 17:30 EDT
Location: WASHINGTON, DC
Course Length: 3 Day

$ 2895

Delivery Format: Classroom
Date: Nov 12 2026 - Nov 13 2026 | 09:00 - 17:00 EST
Location: WASHINGTON, DC
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jun 23 2026 - Jun 24 2026 | 10:00 - 18:00 EDT
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jul 20 2026 - Jul 21 2026 | 10:00 - 18:00 EDT
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Aug 11 2026 - Aug 12 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Aug 24 2026 - Aug 25 2026 | 10:00 - 18:00 EDT
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Sep 10 2026 - Sep 11 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Sep 22 2026 - Sep 23 2026 | 10:00 - 18:00 EDT
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Oct 08 2026 - Oct 09 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Oct 21 2026 - Oct 22 2026 | 09:00 - 17:00 EDT
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Nov 05 2026 - Nov 06 2026 | 10:00 - 18:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Nov 17 2026 - Nov 18 2026 | 09:00 - 17:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Dec 07 2026 - Dec 08 2026 | 10:00 - 18:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Dec 16 2026 - Dec 17 2026 | 09:00 - 17:00 EST
Location: Online
Course Length: 3 Day

$ 2895

Delivery Format: Virtual Classroom
Date: Jan 11 2027 - Jan 12 2027 | 09:00 - 17:00 EST
Location: Online
Course Length: 3 Day

$ 2895

GOALS
  • Appreciate How the Role of Manager Has Changed in Modern Times
  • Understand the Role of Values in Managing People
  • Adjust Your Management and Personal Styles to the Needs of Different
  • Situations
    • Adopt the Approach Needed to Motivate Different People in Different
    • Situations
  • Use Effective Feedback to Deal with Difficult People
  • Delegate Tasks in Ways That Develop Your People
  • More Effectively Resolve Conflict
  • Understand How Your Organization’s and Workgroup’s Culture Shapes the Behavior of the People with Whom You Work
  • Practice the Principles of Emotional Intelligence to Achieve Greater Effectiveness
  • Appreciate How Good Ethics Is Good Business
OUTLINE

1. The Experience of Being a Manager

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others

2. Values

  • Values and their impact on work life
  • How values can have productive and non-productive results
  • Identify value conflicts in yourself and in others

3. Personal Styles

  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioral clues to determine others’ personal styles
  • How to work more effectively with other personal profiles

4. Motivation

  • Employee motivation factors and their impact on behaviors and work settings
  • How to tailor your motivational efforts to individual employees and different situations
    Listening, Body Language, Giving Feedback, and Dealing with Difficult People
  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees

5. Conflict

  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations

6. Delegation

  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations

7. Understanding Organizational Culture and Subculture

  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture

8. Emotional Intelligence

  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy

9. Ethical Leadership

  • Identify your group’s values
  • Your vision for ethical leadership

10. Action Planning

  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans

1. The Experience of Being a Manager

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others

2. Values

  • Values and their impact on work life
  • How values can have productive and non-productive results
  • Identify value conflicts in yourself and in others

3. Personal Styles

  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioral clues to determine others’ personal styles
  • How to work more effectively with other personal profiles

4. Motivation

  • Employee motivation factors and their impact on behaviors and work settings
  • How to tailor your motivational efforts to individual employees and different situations
    Listening, Body Language, Giving Feedback, and Dealing with Difficult People
  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees

5. Conflict

  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations

6. Delegation

  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations

7. Understanding Organizational Culture and Subculture

  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture

8. Emotional Intelligence

  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy

9. Ethical Leadership

  • Identify your group’s values
  • Your vision for ethical leadership

10. Action Planning

  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans
LABS

Will Be Updated Soon!
Will Be Updated Soon!
WHO SHOULD ATTEND

Managers and individuals with management responsibilities whose success depends on managing people successfully through clear communication, a cooperative attitude, and commitment to shared goals.

PREREQUISITES

None