Course Catalog
Challenge and Resolve Negative Attitudes in the Workplace
Code: CRNAW
Duration: 1 Day
$695 USD

OVERVIEW

Negative attitudes in the workplace can impact team morale, productivity, and overall performance. When left unaddressed, these behaviors can spread quickly, creating a challenging environment for both employees and leaders. This course equips participants with the skills and confidence to recognize, address, and resolve negative attitudes effectively and professionally.

You will learn how to identify the root causes of negative behavior, approach difficult conversations with confidence, and apply practical strategies to shift mindsets and improve team dynamics. Through real-world scenarios and actionable techniques, this course helps create a more positive, accountable, and engaged workplace culture.

DELIVERY FORMAT

This course is available in the following formats:

Virtual Classroom

Duration: 1 Day

CLASS SCHEDULE

Delivery Format: Virtual Classroom
Date: Oct 08 2026 - Oct 08 2026 | 10:00 - 16:00 EDT
Location: Online
Course Length: 1 Day

$ 695

Delivery Format: Virtual Classroom
Date: Dec 10 2026 - Dec 10 2026 | 10:00 - 16:00 EST
Location: Online
Course Length: 1 Day

$ 695

GOALS

By the end of this course, you will be able to:

  • Identify common causes of negative attitudes in the workplace
  • Recognize the impact of negative behavior on team performance
  • Address negative attitudes with confidence and professionalism
  • Apply strategies to shift mindsets and improve behavior
  • Conduct effective and respectful difficult conversations
  • Set clear expectations and boundaries for workplace behavior
  • Foster a positive and productive team environment
OUTLINE


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Will Be Updated Soon!

Module 1. Understanding Workplace Attitudes

  • What shapes attitudes and behaviors
  • The impact of negativity on teams and performance
  • Differentiating between attitude and performance issues

Module 2. Identifying Root Causes

  • Common drivers of negative attitudes
  • Recognizing underlying issues (stress, disengagement, conflict)
  • Avoiding assumptions and bias

Module 3. Addressing Negative Behavior

  • When and how to intervene
  • Setting clear expectations for behavior
  • Maintaining professionalism and objectivity

Module 4. Conducting Difficult Conversations

  • Preparing for the conversation
  • Using clear and respectful language
  • Managing emotional responses

Module 5. Shifting Mindsets and Behaviors

  • Coaching techniques for behavior change
  • Encouraging accountability and ownership
  • Reinforcing positive behaviors

Module 6. Building a Positive Work Environment

  • Promoting a culture of respect and accountability
  • Recognizing and addressing issues early
  • Leading by example

Module 7. Action Planning and Application

  • Applying strategies to real workplace situations
  • Creating a plan to address current challenges
  • Committing to next steps for improvement
LABS


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Will Be Updated Soon!
Will Be Updated Soon!
WHO SHOULD ATTEND
  • Managers and team leaders
  • Supervisors
  • HR professionals
  • Project managers
  • Anyone responsible for managing or influencing team behavior
PREREQUISITES

Willingness to address challenging workplace situations constructively.