Product Support Expert #:

This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
CISCO Support & Training	Third Party / Custom	CISCO
Citrix Support & Training	Third Party / Custom	CITRIX
Help Desk Training	Third Party / Custom	HLPDSK
Microsoft SharePoint Server Administration Training	Third Party / Custom	SHAREP
Experienced Technical Writing	Third Party / Custom	TECHW
Microsoft Windows Server System Fundamentals & Administration Training	Operating Systems	WSERVR
Microsoft Windows XP Fundamentals & Administration Training	Operating Systems	XP
Course Development	Business Skills	CORSDV
Interpersonal Relations	Business Skills	INTREL
Train the Trainer	Book	TrainT
Microsoft Access Application Training, all product versions	Application Software	ACCESS
ADOBE Product Support & Training, all product versions	Application Software	ADOBE