Product Support Expert #:

This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
Experienced Technical Writing	Third Party / Custom	TECHW
Troubleshooting and Maintaining Cisco IP Networks	Cisco	TSHOOT
Voice Over IP Support and Product Training	Third Party / Custom	VoIP
Windows 7 Introduction Training	Application Software	Wind7
Microsoft Word Application Training, all product versions, all levels	Application Software	WORD
Microsoft Windows Server System Fundamentals & Administration Training	Operating Systems	WSERVR