Product Support Expert #:

This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
Help Desk Training	Third Party / Custom	HLPDSK
Interconnecting Cisco Network Devices - Part I	Cisco	ICND-1
Interconnecting Cisco Network Devices - Part II	Cisco	ICND-2
ITIL Certification Training	Change & Project Management	ITIL
Leadership Skills	Business Skills	LEADSK
Microsoft Access Application Training, all product versions	Application Software	ACCESS
Microsoft Certified System Engineer Certification	Microsoft	MCSE
Microsoft Excel Application Training, all product versions, all levels	Application Software	EXCEL
Microsoft Exchange End User Training, all product versions	Application Software	EXCH
Microsoft Office Application Training, all product versions, All product versions	Application Software	OFFICE
Microsoft Power Point Application Training, all product versions, all levels	Application Software	POWER
Microsoft Project Application Training, all product versions, all levels	Application Software	PROJEC