Product Support Expert #:

This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
Microsoft Windows NT 4.0 System Fundamentals & Administration Training	Operating Systems	NT
Microsoft Windows Server System Fundamentals & Administration Training	Operating Systems	WSERVR
Network Security Fundamentals	Third Party / Custom	NETSEC
Prioritizing Your Time Effectively	Business Skills	PYTEF
Process Improvement Training	Business Skills	PROCES
Process Modeling Using BPMN	Business Skills	BA05
Programming using HTML Training, all product versions	Application Software	HTML
Requirements Analysis and Use Cases	Business Skills	BA28
Requirements Elicitation	Business Skills	BA26
Root Cause Analysis	Business Skills	ROOTC
Scrum Agile Master Certified (SAMC)	Change & Project Management	SAMC
Scrum Fundamentals Certified (SFC) Certification	Change & Project Management	SFC