Product Support Expert #:

This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
TCP/IP Networking	Microsoft	9025
TCP/IP Networking	Operating Systems	9025N
Apple Certified Associate - Mac Integration Certification	Operating Systems	ACAMI
Agile Project Management Methodologies	Change & Project Management	APMM
Agile Project Management with Scrum Training	Change & Project Management	APMS
Business Analysis Essentials	Business Skills	BA01
Strategic Business Analysis	Business Skills	BA02
Writing Effective Business Cases	Business Skills	BA03
Eliciting and Writing Effective Requirements	Business Skills	BA04
Process Modeling Using BPMN	Business Skills	BA05
Managing and Communicating Requirements for Projects	Business Skills	BA06
Implementing an Agile Project	Business Skills	BA07