Product Support Expert #:

This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
Groupwise 5 Administration	Novell	350
Help Desk Training	Third Party / Custom	HLPDSK
How to Understand and Implement DNS in a Multi-Vendor, Commercial Environment	Third Party / Custom	DNS
Implementing a Commerce-Enabled Web Site Using MS Site Server 3.0	Microsoft	1231
Implementing a Database in Microsoft SQL Server 7.0	Microsoft	833
Implementing and Administering Microsoft Exchange 2000	Microsoft	1572
Implementing and Administering Microsoft Windows 2000 Directory Services	Microsoft	2154
Implementing DNS	Third Party / Custom	IMDNS
ITIL Certification Training	Change & Project Management	ITIL
Lotus Notes Application Training, all product versions	Application Software	NOTES
Microsoft Access Application Training, all product versions	Application Software	ACCESS
Microsoft Certified IT Professional Certification	Microsoft	MCITP