Product Support Expert #: 6767
This Product Support Expert has the following certifications:
| Certification Name |
Vendor |
Course Code |
|---|---|---|
| Microsoft Access Application Training, all product versions | Application Software | ACCESS |
| AS400 Program System Fundamentals & Administration Training | Operating Systems | AS400 |
| Call Center Management | Business Skills | CALLCM |
| Call Center | Business Skills | CALLCT |
| Change Management | Business Skills | CHGMT |
| CRM Training | Third Party / Custom | CRM |
| Customer Relationship Management | Business Skills | CRM |
| Programming using IBM DB2 | Third Party / Custom | DB2 |
| Microsoft Excel Application Training, all product versions, all levels | Application Software | EXCEL |
| Microsoft Exchange End User Training, all product versions | Application Software | EXCH |
| Help Desk Training | Third Party / Custom | HLPDSK |
| ITIL Certification Training | Change & Project Management | ITIL |