Product Support Expert #: 6767
This Product Support Expert has the following certifications:
Certification Name | Vendor | Course Code |
---|---|---|
Microsoft Access Application Training, all product versions | Application Software | ACCESS |
AS400 Program System Fundamentals & Administration Training | Operating Systems | AS400 |
Call Center Management | Business Skills | CALLCM |
Call Center | Business Skills | CALLCT |
Change Management | Business Skills | CHGMT |
CRM Training | Third Party / Custom | CRM |
Customer Relationship Management | Business Skills | CRM |
Programming using IBM DB2 | Third Party / Custom | DB2 |
Microsoft Excel Application Training, all product versions, all levels | Application Software | EXCEL |
Microsoft Exchange End User Training, all product versions | Application Software | EXCH |
Help Desk Training | Third Party / Custom | HLPDSK |
ITIL Certification Training | Change & Project Management | ITIL |