Product Support Expert #: 8606

This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
ITIL Certification Training	Change & Project Management	ITIL
Managing and Supporting the Blackberry Enterprise Server Software(v 5.0)	Third Party / Custom	BLESS
Managing the Blackberry Enterprise Server using the Blackberry Administration Service(v 5.0)	Third Party / Custom	BLESAS
Microsoft Exchange Server 5.5 Accelerated Training	Microsoft	1313
Supporting Microsoft Systems Management Server 1.2	Microsoft	732
Updating Support Skills from Microsoft Windows NT 4.0 to Windows 2000	Microsoft	1560
Using the Advanced Features of Blackberry Enterprise Server Software Version 4.1 Service Pack 6	Third Party / Custom	BLESA