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Product Support Expert #:
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This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
Cisco ICM Product Training Part 2	Cisco	ICMPT2
Cisco ICM Product Training Part 1	Cisco	ICMPT1
Implementing A Cisco Multicast Infrastructure	Cisco	ICMI
Implementing Cisco Emergency Responder	Cisco	ICER
IBM Certified Database Associate-DB2 9 Fundamentals Certification	IBM	ICDBAD
iBook Author Training	Application Software	iBOOKA
IBM XML Certification	IBM	IBMXML
IBM WebSphere Certification	IBM	IBMW
IBM Tivoli Software Certification	IBM	IBMTS
IBM System Z Certification	IBM	IBMSYZ
IBM System X Certification	IBM	IBMSYX
IBM Service Oriented Architecture Certification	IBM	IBMSOA