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Product Support Expert #:
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This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
IBM Signature Selling Method (SSM)	IBM	SSM
IBM Small Talk Product Training	Third Party / Custom	SMLLTK
IBM SNA/VTAM Training	Mainframe	SNA
IBM System p5 Virtualization and LPAR for pSeries POWER4 Administrators	IBM	AU740
IBM System X Certification	IBM	IBMSYX
IBM System Z Certification	IBM	IBMSYZ
IBM System z: Technical Overview of HW and SW Mainframe Evolution	IBM	ES820
IBM Tealeaf 8.7 Administration and Maintenance Workshop	IBM	9F05G
IBM Tealeaf Advanced Reports and Dashboards	IBM	9F110
IBM Tealeaf Customer Experience Events and Reports	IBM	9F100
IBM Tealeaf Customer Experience Goal Based Dimensions and Events	IBM	9F281
IBM Tealeaf Fundamentals	IBM	9F090