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Product Support Expert #:
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This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
Writing Good Use Cases	IBM	RR631
Writing Effective Use Cases with Rational Rose	IBM	OORR12
Writing Effective Business Cases	Business Skills	BA03
Writing and Managing Effective Requirements	Business Skills	BA27
Writing Analytical Queries for Business Intelligence	Microsoft	55232
Worldox Application Training	Application Software	WRLDOX
Worldox	Microsoft	World
Workstation Management with Z.E.N. Works (Version 1)	Novell	780
Workshop: Updating Systems Engineer Skills from W2K to Win Server	Microsoft	2210
Workshop: Updating Systems Admin Skills from W2K to Win Server 2003	Microsoft	2209
Working with Groovy and Grails	Third Party / Custom	GGRAIL
Working with Google Mail/Calendar; Sharing Documents	Application Software	GMCSD