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Product Support Expert #:
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This Product Support Expert has the following certifications:

Certification Name	Vendor	Course Code
Reporting and Business Intelligence in Microsoft Dynamics AX 2009	Microsoft	50195
Reporting Cisco Contact Center Enterprise (CCER)	Cisco	CCER
Reporting in Microsoft Dynamics AX 2012	Microsoft	80318
Reporting in Microsoft Dynamics CRM 2011	Microsoft	80445
Reporting in Microsoft Dynamics NAV 2013	Microsoft	80433
REQ370 Essentials of IBM Rational RequisitePro V7.0 (O)	IBM	RR333
REQ370: Essentials of Rational RequisitePro	IBM	RR331
Requirements Analysis and Use Cases	Business Skills	BA28
Requirements Elicitation	Business Skills	BA26
Requirements Writing Techniques	IBM	QN220
Requisite Pro Fundamentals	IBM	RPC100
Requisite Pro Requirements Management	IBM	OORA12