Certified and Advanced Degree
Computer Instructors and Consultants
Course Catalog
ITIL® (Version 5) Foundation – Including Exam
Code: ILFN5 (3days)
Duration: 3 Day
$1995 USD

OVERVIEW

This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL version 5 best practice value system featured in the latest 2026 guidelines.

ITIL is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. Students will receive fully digital student kit, proctored exam voucher, and a digital core guide as standard.

DELIVERY FORMAT

This course is available in the following formats:

Virtual Classroom

Duration: 3 Day
Classroom

Duration: 3 Day

CLASS SCHEDULE

Delivery Format: Virtual Classroom
Date: Oct 26 2026 - Oct 28 2026 | 08:30 - 16:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Dec 14 2026 - Dec 16 2026 | 08:30 - 16:30 EST
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Sep 28 2026 - Sep 30 2026 | 11:30 - 19:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Nov 02 2026 - Nov 04 2026 | 11:30 - 19:30 EST
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Nov 16 2026 - Nov 18 2026 | 08:30 - 16:30 EST
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Nov 16 2026 - Nov 18 2026 | 08:30 - 16:30 EST
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Dec 07 2026 - Dec 09 2026 | 08:30 - 16:30 EST
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Oct 05 2026 - Oct 07 2026 | 08:30 - 16:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Jan 04 2027 - Jan 06 2027 | 08:30 - 16:30 EST
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Jan 19 2027 - Jan 21 2027 | 11:30 - 19:30 EST
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Feb 01 2027 - Feb 03 2027 | 08:30 - 16:30 EST
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Feb 15 2027 - Feb 17 2027 | 11:30 - 19:30 EST
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Mar 03 2027 - Mar 05 2027 | 08:30 - 16:30 EST
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Mar 15 2027 - Mar 17 2027 | 11:30 - 19:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Mar 29 2027 - Mar 31 2027 | 08:30 - 16:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Apr 12 2027 - Apr 14 2027 | 11:30 - 19:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Apr 26 2027 - Apr 28 2027 | 08:30 - 16:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: May 12 2027 - May 14 2027 | 08:30 - 16:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: May 24 2027 - May 26 2027 | 11:30 - 19:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Jun 07 2027 - Jun 09 2027 | 08:30 - 16:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Jun 23 2027 - Jun 25 2027 | 11:30 - 19:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Jul 06 2027 - Jul 08 2027 | 08:30 - 16:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Oct 26 2026 - Oct 28 2026 | 08:30 - 16:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

Delivery Format: Virtual Classroom
Date: Sep 21 2026 - Sep 23 2026 | 11:30 - 19:30 EDT
Location: Online
Course Length: 3 Day

$ 1995

GOALS

After you complete this course, you will be able to:

  • Understand the key concepts of digital product and service management
  • Understand service relationships
  • Understand the ITIL Four Dimensions of Product and Service Management
  • Understand the ITIL Value System (ITIL VS)
  • Understand how the ITIL Guiding Principles can help an organization adopt and adapt service management
  • Understand the ITIL Product and Service Lifecycle Model and the value chain activities
  • Understand ITIL Management Practices
  • Understand the benefits of value stream mapping and management
  • Understand how AI affects ITIL, what is AI Governance, and how ITIL interacts with other frameworks (PRINCE2® and DevOps)
OUTLINE

  • Understand the key concepts of digital product and service management
  • Understand service relationships
  • Understand the ITIL Four Dimensions of Product and Service Management
  • Understand the ITIL Value System (ITIL VS)
  • Understand how the ITIL Guiding Principles can help an organization adopt and adapt service management
  • Understand the ITIL Product and Service Lifecycle Model and the value chain activities
  • Understand ITIL Management Practices
  • Understand the benefits of value stream mapping and management
  • Understand how AI affects ITIL, what is AI Governance, and how ITIL interacts with other frameworks (PRINCE2 and DevOps)
  • Understand the key concepts of digital product and service management
  • Understand service relationships
  • Understand the ITIL Four Dimensions of Product and Service Management
  • Understand the ITIL Value System (ITIL VS)
  • Understand how the ITIL Guiding Principles can help an organization adopt and adapt service management
  • Understand the ITIL Product and Service Lifecycle Model and the value chain activities
  • Understand ITIL Management Practices
  • Understand the benefits of value stream mapping and management
  • Understand how AI affects ITIL, what is AI Governance, and how ITIL interacts with other frameworks (PRINCE2 and DevOps)
LABS

Will Be Updated Soon!
Will Be Updated Soon!
WHO SHOULD ATTEND

This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services.

PREREQUISITES

None