Course Catalog
Palo Alto Networks: Firewall: Troubleshooting (EDU-330)
Code: PAN-EDU-330
Duration: 3 Day
$3000 USD

OVERVIEW

Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks Next-Generation Firewalls. Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall. Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

DELIVERY FORMAT

This course is available in the following formats:

Virtual Classroom

Duration: 3 Day
Classroom

Duration: 3 Day

CLASS SCHEDULE

Delivery Format: Virtual Classroom
Date: Aug 26 2026 - Aug 28 2026 | 11:30 - 19:30 EDT
Location: Online
Course Length: 3 Day

$ 3000

Delivery Format: Virtual Classroom
Date: Sep 16 2026 - Sep 18 2026 | 08:30 - 16:30 EDT
Location: Online
Course Length: 3 Day

$ 3000

Delivery Format: Virtual Classroom
Date: Oct 28 2026 - Oct 30 2026 | 08:30 - 16:30 EDT
Location: Online
Course Length: 3 Day

$ 3000

Delivery Format: Virtual Classroom
Date: Nov 11 2026 - Nov 13 2026 | 08:30 - 16:30 EST
Location: Online
Course Length: 3 Day

$ 3000

Delivery Format: Virtual Classroom
Date: Dec 16 2026 - Dec 18 2026 | 08:30 - 16:30 EST
Location: Online
Course Length: 3 Day

$ 3000

GOALS

The Palo Alto Networks Firewall: Troubleshooting course is three days of instructor-led training that will help you:

  • Use firewall tools, including the CLI, to investigate networking issues
  • Follow proven troubleshooting methodologies that are specific to individual features
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced, scenario-based challenges
OUTLINE

  • Module 1: Tools and Resources
  • Module 2: CLI Primer
  • Module 3: Flow Logic
  • Module 4: Packet Captures
  • Module 5 : Host-Inbound Traffic
  • Module 6 : Transit Traffic
  • Module 7: System Services
  • Module 8: Certificate Management SSL Decryption
  • Module 9: User-ID
  • Module 10: GlobalProtect
  • Module 11: Support Escalation and RMAs
  • Module 12 : Next Steps
  • Module 1: Tools and Resources
  • Module 2: CLI Primer
  • Module 3: Flow Logic
  • Module 4: Packet Captures
  • Module 5 : Host-Inbound Traffic
  • Module 6 : Transit Traffic
  • Module 7: System Services
  • Module 8: Certificate Management SSL Decryption
  • Module 9: User-ID
  • Module 10: GlobalProtect
  • Module 11: Support Escalation and RMAs
  • Module 12 : Next Steps
LABS

You will spend approximately 50% of class in hands-on labs.

You will spend approximately 50% of class in hands-on labs.

WHO SHOULD ATTEND
  • Security Engineers
  • Security Administrators
  • Security Operations Specialists
  • Security Analysts
  • Network Engineers
  • Support Staff
PREREQUISITES

Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, network security concepts, and at least six months of on the-job experience with Palo Alto Networks firewalls.