Course Catalog
ServiceNow Adopting a Platform Owner Mindset
Code: SNAPOM
Duration: 2 Day
$1900 USD

OVERVIEW

Adopting a Platform Owner Mindset is a 2-day business simulation workshop designed for anyone in a ServiceNow-related technical role who wants to learn how to make good strategic decisions and navigate pivotal moments in the ServiceNow journey of an enterprise as the best platform owners do.

DELIVERY FORMAT

This course is available in the following formats:

Virtual Classroom

Duration: 2 Day

CLASS SCHEDULE

Delivery Format: Virtual Classroom
Date: Jul 16 2026 - Jul 17 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Jul 30 2026 - Jul 31 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Aug 12 2026 - Aug 13 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Aug 17 2026 - Aug 18 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Sep 03 2026 - Sep 04 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Sep 17 2026 - Sep 18 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Sep 29 2026 - Sep 30 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Oct 15 2026 - Oct 16 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Nov 02 2026 - Nov 03 2026 | 09:00 - 17:00 CST
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Nov 16 2026 - Nov 17 2026 | 09:00 - 17:00 CST
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Dec 01 2026 - Dec 02 2026 | 09:00 - 17:00 CST
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Dec 15 2026 - Dec 16 2026 | 09:00 - 17:00 CST
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Oct 26 2026 - Oct 27 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

GOALS

This non-technical program will benefit anyone from seasoned admins and developers to new platform owners who want to ensure they best position the ServiceNow platform to drive the most value for their enterprise. Learn the power skills and gain the situational experiences it takes to walk in the shoes of a great ServiceNow Platform Owner.

Go beyond technical training with ServiceNow. The boundaries between business and technology are blurring, and ServiceNow professionals need to speak to the business better than ever to communicate the possibilities within the platform for achieving strategic objectives.

OUTLINE


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Will Be Updated Soon!

DAY ONE

  • Welcome and Virtual Check In
  • Capability Burst 1: Understand the Platform Owner Mindset
  • Business Simulation Introduction
  • Capability Burst 2: Time Allocation / Calendar Audit
  • Business Simulation Round 1
    • Ready the Roadmap (Moment 1)
    • Struggling with Adoption (Moment 2)
    • Requests, Requests, Requests (Moment 3)
    • Release Havoc (Moment 4)
  • Capability Burst 3: Design an Optimal Experience through Insights

DAY TWO

  • Capability Burst 4: Establish an Optimal Governance Model
    • Business Simulation Round 2
    • Test & Learn (Moment 5)
    • Loss of a Champion (Moment 6)
    • Breaking Down Siloes (Moment 7)
    • Monitoring Workflows (Moment 8)
  • Capability Burst 5: Manage Competing Priorities (role play)
  • Capability Burst 6: Develop an Uncommon Sense of Change
  • Capability Burst 7: Communicate Value (aka The Executive Mindset)
  • Business Simulation Round 3
    • Collaboration Station (Moment 9)
    • N-1 (Moment 10)
    • Sharing Value & Celebrating Success (Moment 11)
  • Final Results and Closing Activities
LABS


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Will Be Updated Soon!
Will Be Updated Soon!
WHO SHOULD ATTEND

Anyone who is a ServiceNow platform user or owner and wants to increase adoption in the enterprise.

PREREQUISITES

None