|
ServiceNow Discovery Fundamentals
Code:
SNDF
Duration:
3 Day
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$2700
USD
|
ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.
This course is available in the following formats:
Duration: 3 Day
Duration: 3 Day
|
Delivery Format: Virtual Classroom
|
$ 2700 |
|
|
Delivery Format: Virtual Classroom
|
$ 2700 |
|
|
Delivery Format: Virtual Classroom
|
$ 2700 |
|
|
Delivery Format: Virtual Classroom
|
$ 2700 |
A combination of course content and lab work will help attendees learn to:
- Understand the big picture of the ServiceNow Discovery solution
- Configure MID Servers
- Work with Credentials
- Configure Discovery to find
- Linux and Windows Servers
- Network Devices
- Applications
- Extend Discovery with custom
- Horizontal Discovery Patterns
- Application Discovery Patterns
- Learn common troubleshooting techniques
- Module 1: Overview
- Lab 1.1: Discovery and CMDB Tour
- Module 2: MID Server
- Lab 2.1: MID Server Installation Validation
- Module 3: Running Discovery
- Lab 3.1: Running Discovery
- Module 4: Credentials and Behaviors
- Lab 4.1: Windows Discovery
- Lab 4.2: Linux Discovery
- Lab 4.3: Behaviors
- Lab 4.4: Router Discovery
- Module 5: Phases, Probes, and Classifications
- Lab 5.1: Ports Probes and IP Services
- Lab 5.2: Classifications and Trigger Probes
- Lab 5.3: CI Identification Troubleshooting
- Module 6: Application Mapping
- Lab 6.1: Process Classification
- Lab 6.2: Process Classification and Identification
- Lab 6.3: Application to Application Mapping
- Module 7: Asset, CI, and File-based Discovery
- Lab 7.1: Asset and CI Relationships
- Module 8: Horizontal Discovery Patterns
- Lab 8.1: Extend Windows OS Servers Pattern
- Lab 8.2: Extend Linux Server Pattern
- Lab 8.3: New SNMP Classifier and Discovery Pattern
- Lab 8.4: Remaining Firewall Requirements
- Module 9: Application Discovery Patterns
- Lab 9.1: Application Discovery Pattern
- Lab 9.2: More Mongoose Requirements
- Lab 9.3: Troubleshooting the Pattern
- Module 10: Configuration Management
- Lab 10.1: CMDB Health Properties
- Lab 10.2: CMDB Health Dashboard
- Lab 10.3: Hardware Configuration Management
- Lab 10.4: Application Configuration Management
- Module 1: Overview
- Lab 1.1: Discovery and CMDB Tour
- Module 2: MID Server
- Lab 2.1: MID Server Installation Validation
- Module 3: Running Discovery
- Lab 3.1: Running Discovery
- Module 4: Credentials and Behaviors
- Lab 4.1: Windows Discovery
- Lab 4.2: Linux Discovery
- Lab 4.3: Behaviors
- Lab 4.4: Router Discovery
- Module 5: Phases, Probes, and Classifications
- Lab 5.1: Ports Probes and IP Services
- Lab 5.2: Classifications and Trigger Probes
- Lab 5.3: CI Identification Troubleshooting
- Module 6: Application Mapping
- Lab 6.1: Process Classification
- Lab 6.2: Process Classification and Identification
- Lab 6.3: Application to Application Mapping
- Module 7: Asset, CI, and File-based Discovery
- Lab 7.1: Asset and CI Relationships
- Module 8: Horizontal Discovery Patterns
- Lab 8.1: Extend Windows OS Servers Pattern
- Lab 8.2: Extend Linux Server Pattern
- Lab 8.3: New SNMP Classifier and Discovery Pattern
- Lab 8.4: Remaining Firewall Requirements
- Module 9: Application Discovery Patterns
- Lab 9.1: Application Discovery Pattern
- Lab 9.2: More Mongoose Requirements
- Lab 9.3: Troubleshooting the Pattern
- Module 10: Configuration Management
- Lab 10.1: CMDB Health Properties
- Lab 10.2: CMDB Health Dashboard
- Lab 10.3: Hardware Configuration Management
- Lab 10.4: Application Configuration Management
The ServiceNow Discovery Fundamentals course is for customers, partners, and employees who implement and administer features, functions, and data associated with Discovery. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities:
- ServiceNow Implementer
- ServiceNow System Administrator