Course Catalog
ServiceNow Platform Analytics (PA) Fundamentals
Code: SNPAF
Duration: 2 Day
$1900 USD

OVERVIEW

During this two-day interactive training course, attendees will learn best practices for using and administering the premium ServiceNow Platform Analytics application.

A combination of course content and lab work helps attendees learn to:

  • Use Platform Analytics Visualizations including Scorecards, Dashboards, Time Series, Targets, and Forecasts
  • Explore the Platform Analytics data structure
  • Manage Platform Analytics Roles
  • Generate Automated Indicators
  • Build Formula Indicators
  • Construct Breakdowns, Elements Filters, and Bucket Groups
  • Set up Data Collector Jobs
  • Work with Dashboards and Data Visualizations

Cancellation and Rescheduling

  • Please see the Cancellation and Rescheduling Policy
DELIVERY FORMAT

This course is available in the following formats:

Virtual Classroom

Duration: 2 Day
Classroom

Duration: 2 Day

CLASS SCHEDULE

Delivery Format: Virtual Classroom
Date: Aug 03 2026 - Aug 04 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Aug 10 2026 - Aug 11 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Aug 24 2026 - Aug 25 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Sep 03 2026 - Sep 04 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Sep 17 2026 - Sep 18 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Sep 29 2026 - Sep 30 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Oct 07 2026 - Oct 08 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Oct 21 2026 - Oct 22 2026 | 09:00 - 17:00 CDT
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Nov 04 2026 - Nov 05 2026 | 09:00 - 17:00 CST
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Nov 16 2026 - Nov 17 2026 | 09:00 - 17:00 CST
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Dec 01 2026 - Dec 02 2026 | 09:00 - 17:00 CST
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Dec 15 2026 - Dec 16 2026 | 09:00 - 17:00 CST
Location: Online
Course Length: 2 Day

$ 1900

Delivery Format: Virtual Classroom
Date: Dec 21 2026 - Dec 22 2026 | 09:00 - 17:00 CST
Location: Online
Course Length: 2 Day

$ 1900

GOALS
  • Use Platform Analytics Visualizations including Scorecards, Dashboards, Time Series, Targets, and Forecasts
  • Explore the Platform Analytics data structure
  • Manage Platform Analytics Roles
  • Generate Automated Indicators
  • Build Formula Indicators
  • Construct Breakdowns, Elements Filters, and Bucket Groups
  • Set up Data Collector Jobs
  • Work with Dashboards and Data Visualizations
OUTLINE

A combination of course content and lab work helps attendees learn to:

  • Use Platform Analytics Visualizations including Scorecards, Dashboards, Time Series, Targets, and Forecasts
  • Explore the Platform Analytics data structure
  • Manage Platform Analytics Roles
  • Generate Automated Indicators
  • Build Formula Indicators
  • Construct Breakdowns, Elements Filters, and Bucket Groups
  • Set up Data Collector Jobs
  • Work with Dashboards and Data Visualizations

A combination of course content and lab work helps attendees learn to:

  • Use Platform Analytics Visualizations including Scorecards, Dashboards, Time Series, Targets, and Forecasts
  • Explore the Platform Analytics data structure
  • Manage Platform Analytics Roles
  • Generate Automated Indicators
  • Build Formula Indicators
  • Construct Breakdowns, Elements Filters, and Bucket Groups
  • Set up Data Collector Jobs
  • Work with Dashboards and Data Visualizations
LABS

Will Be Updated Soon!
Will Be Updated Soon!
WHO SHOULD ATTEND
  • This course is designed for Platform Analytics Administrators and Power Users who plan to administer the Platform Analytics application. Service owners who plan to develop requirements and specifications for Indicator and Dashboard creation may also benefit from this course.
  • This course is designed for Platform Analytics Administrators and Power Users who plan to administer the Platform Analytics application. Service owners who plan to develop requirements and specifications for Indicator and Dashboard creation may also benefit from this course.
PREREQUISITES

  • Attendees should have completed the ServiceNow Fundamentals course and have some experience with ServiceNow; advanced experience is not necessary.
  • A high-level overview of the Performance Analytics architecture, components, data flow, stakeholders, and deployment process is required to get the most out of the Platform Analytics Fundamentals class. New Platform Analytics users should complete the Performance Analytics Overview – a self-paced, on-demand eLearning.